Transcript from the Chicago Tribune. Prescription Hearing was selected for Best of Section in the Chicago Tribune for Best Hearing Facility in the Chicago Southland Readers Poll. The following is an interview conducted with Prescription Hearing at Orland Hearing Center after receiving this award.
The Role of Technology in Hearing Aids
In an age when so many aspects of our lives are touched by technology, it is a blessing to see (and hear) that today’s modern hearing aids are benefitting too.
According to Kristen Conners, owner of Prescription Hearing at Orland Hearing Center in Palos Park, staying up on the latest advancements is only one aspect of helping her patients.
“We make it a point to stay up on all of the latest products and services available in the industry today in order to provide personalized solutions for each patient’s individual needs,” says Conners, an audiologist with more than 28 years of experience. “While I have helped patients with every type of hearing loss, I make it a point to consider each of my patients’ unique situations and needs to ensure they have the best possible success and outcome.”
Services and Technology
For over 37 years, Prescription Hearing at Orland Hearing Center offers tinnitus treatment, audiologic evaluations, earmold/earplugs, hearing aid evaluation/repairs, hearing tests and fittings, cell phone accessories and musician’s earplugs.
In addition, with tele-health applications, patients can now connect with staff remotely through their smartphone, iPad, or tablet to treat their hearing loss from start to finish. No longer are multiple in-office visits required for fine-tuning. Conners can make programming adjustments and modifications to your hearing aids no matter where you are. This sets new standards for delivering the best technology and service at an unmatched level of convenience and accessibility.
Advances Helping Patients
Helping patients return to a more normal life of hearing are advances such as wireless technology that is clinically proven to help people hear better in noisy places. Cell phones and iPads can stream to these hearing aids. These are very small and discreet hearing aids that people truly love.
“I have been an audiologist for over 28 years and I have worked in many demanding clinics treating all types and degrees of hearing loss,” Conners says. “What I love most about my own practice is the ability to take the time to provide specialized one-on-one attention for my patients that sometimes isn’t possible in larger clinics and hospitals.”
Patient Expectations and Walk-in Service
Conners says that while technology has changed dramatically over the years, patients still expect the same things they did decades ago. “Patients like to be seen quickly when they’re having difficulties with their hearing aids. In larger clinics, it can take weeks or months to be seen. We provide a walk-in service in our clinic for simple repairs most days of the week.”
Kristen Conners, owner of Prescription Hearing at Orland Hearing Center in Palos Park.
Patient Relationships and Care
Keeping in touch with her patients and their needs has always been a top priority for Conners. “The thing I enjoy most about my career is the friendships I have made with so many of the individuals that we’ve been able to help. Over the years they have told me stories of their kids and grandkids, and I know when they need a new bird’s chirping program for the spring or if their daughter is getting married.”
Location and Contact
Prescription Hearing at Orland Hearing Center is located at 12910 La Grange Road in Palos Park. For more information, call 708-419-4525 or contact Prescription Hearing.
