Refund, Return and Replacement/Repair Policy
Last updated on September 15th, 2021
60-Day, Risk Free Trial Period
Prescription Hearing offers a 60-day, risk-free trial period for all hearing aids. If you aren't completely satisfied with your hearing aids within the trial period and return both devices in normal working condition within the first 60-days, we will refund your entire order with free shipping.
To initiate a return within the 60-Day trial period, simply contact us, [email protected] or schedule a time to come into our office or have a virtual appointment to explore other options for your hearing loss.
All of our hearing aids come with a 3-year manufacturer repair warranty covering most if any repair costs for the first 3-years. In addition, all our hearing aids come with a 3-year loss coverage that includes a one-time replacement of the lost hearing aid for $300/device.
If you believe you need repairs or have lost one of your hearing aid(s) during the 3-year period, or have, please contact us at: [email protected] or call our office at 708-448-1234.